Delivery & Returns
All Loo with a view products are individually hand crafted meaning that no two pieces are the same, what you get is a unique work of art and a guaranteed conversation piece.
Your Loo with a View product is made to the highest standards, using the best materials available. As a natural part of the Hand Made manufacturing process the underside of the toilet seat may appear to feel rough and not be entirly smooth,for viewing pleasure always put the lid down after use.
Whilst we check, pack & send product in A1 condition, accidents can occasionally occur in shipping that is outside our care.
Any damaged goods must be notified to us within 24 hours of delivery, It is important that you inspect any goods you receive at the time of delivery.
The damaged product & ALL ORIGINAL PACKAGING may have to be photographed and emailed to us for inspection.
A replacement can not be sent unless the proper claims procedure is followed
Please email us at firstname.lastname@example.org for advice.
This does not affect your statutory rights as a consumer.